Refund & Cancellation Policy
⚠ DRAFT — for human counsel review before publication. Not yet in force.
Last updated: 2026-07-24
- Cancellation is one click, from within the app or your receipt email. No retention flow, no phone call required.
- Trial conversions: we remind you at day 7, day 3 and day 1 before a trial converts to a paid term. If a conversion charge surprises you, tell us within 14 days and we refund it, no questions asked.
- Prepaid terms ($20/$30/$40 for 1/2/3 years): refundable in full within 30 days of purchase; pro-rata refunds after that are at our discretion — ask, we’re reasonable.
- One-time purchases ($1 analysis, $89 Knowledge Manager, $289 Enhanced Content Manager): refundable within 30 days if the product did not do what this site says it does.
Refund requests: founder@shortcut-linking.com. Refunds are issued to the original payment method via Stripe.